go.roku.com/remotehelp

Your Roku remote is working  but, suddenly one day while stabbing the button you find that remote is not working. This situation can be very frustrating but if you visit the  go.roku.com/remotehelp you can tackle the problem easily. Before you start troubleshooting, you have to identify which Roku remote you are using. It can be a standard Roku remote or an enhanced Roku remote.  The best possible way to identify the remote type is to open the battery compartment. If the remote has a pairing button, it is an enhanced point anywhere remote. If the remote does not have a pairing button, it is fancy IR remote. After that, you can fix the problem with go.roku.com/remotehelp and continue with the amazing Roku streaming experience.

FireTV Remote App download

Roku Remote help for Standard IR Remote

Roku Remote help for enhanced Remote

Restart the Roku Device and Remote

The first thing you can try to fix the problem is to restart your streaming device and remote. For this follow the given steps:

  • Open the remote compartment and remove the batteries.

  • Remove the power cable from the device.

  • Wait for at least 5 seconds and plug-in the cable again.

  • When you see the Roku screen on the TV, but batteries back in the remote.

  • Wait for at least 30 seconds and let the connection to be established. After that, press the button and check whether it works.

Repair the remote

  • Open the remote compartment and remove the batteries.

  • Remove the power cable from Roku.

  • Wait for ten seconds and then plug back the cable,

  • When you see the Roku home screen, put the batteries in the remote. You can also contact the experts for  Roku remote help, they will provide you instant guidelines to replace the batteries.

  • Press and hold the pairing button present in the battery compartment until you see pairing lights on your remote.

  • Wait for at least thirty seconds and let the connection gets established. You will see the pairing dialog box on your screen.

Replace the batteries

  • Remove batteries from your remote and power cable from the device.

  • Wait for few seconds and then reconnect the cable.

  • Once you see the home screen on the TV, insert the new batteries in the remote.

Hopefully, the aforementioned steps will fix the Roku Remote related problems. But, if you are still unable to troubleshoot the error, visit  go.roku.com/remotehelp to discover the best possible solution to the problem and bring your device back to its normal working routine.

Roku Remote Help